Privacy Policy
Effective Date: April 22, 2026
Last Updated: April 22, 2026
Location: Alberta, Canada
The Good Life Mom© (“The Good Life Mom,” "T.G.L.M," “Company,” “we,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection Act (Alberta) (“PIPA”), and, where applicable, the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”).
By using our website https://www.thegoodlifemom.com, engaging in coaching services, or purchasing our products, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information only as reasonably necessary to provide our coaching services, digital products, and communications. We may collect:
Identity & Contact Data: Your name, email address, phone number, and mailing address.
Financial Data: Billing and payment details (processed securely via third-party providers such as Stripe or PayPal).
Coaching & Wellness Data: Information you share during coaching sessions or in forms, including goals, reflections, and sensitive information related to your transition to motherhood (Matrescence) and personal wellness.
Device Information: We automatically collect information about your device, including web browser, IP address, time zone, and interactions with the Site (pages viewed, search terms).
2. How We Use Your Information
We use personal information to:
Provide and manage coaching sessions, workshops, and digital products.
Communicate regarding services, scheduling, and updates.
Process payments and deliver receipts.
Send newsletters and offers (with your explicit consent).
Improve our website and client experience.
Comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties.
3. Coaching Confidentiality & Scope
As a coach specializing in Matrescence, I maintain strict confidentiality regarding all client communications. Notes from coaching sessions are stored in secure, encrypted systems. Information is not shared unless:
You provide explicit written consent (e.g., for a testimonial or case study);
You choose to make the information public yourself; or
Legal Duty to Disclose: Disclosure is required by law or ethical standards, specifically if there is a perceived risk of serious harm to yourself or others, or in cases of suspected child neglect or abuse, as per Alberta provincial mandates.
4. Third-Party Service Providers & AI
We use trusted third-party providers to support our operations (e.g., Acuity Scheduling, ConvertKit, Stripe, Zoom, Google Workspace).
Vetting: These providers have their own privacy policies and comply with relevant privacy laws.
AI Policy: We may use AI-powered tools for administrative efficiency (e.g., scheduling or organization). We explicitly use tools that do not use your private personal data or session notes to train public machine-learning models.
5. Cookies and Analytics
We use cookies and similar tracking technologies to enhance your experience. We use Google Analytics to analyze website traffic. You can control cookie settings through your browser preferences.
6. Email Communication and CASL Compliance
All email communications comply with Canada’s Anti-Spam Legislation (CASL). You will receive emails only if you have opted in through a form, purchase, or have an existing client relationship. Each email includes a clear "unsubscribe" link.
7. Data Storage and Security
We take reasonable physical, organizational, and technical measures to safeguard your information, including password protection, encryption, and secure servers.
Data Retention: We retain your data only as long as necessary to fulfill the purposes for which it was collected or as required by law.
Disclaimer: While we take high-level precautions, no online system is entirely secure; you share information at your own discretion.
8. Access, Correction, and Deletion Requests
Under Alberta’s PIPA, you have the right to:
Request access to personal information we hold about you.
Request corrections to inaccurate information.
Withdraw consent for certain uses of your information.
Request deletion of your data, where legally permissible. To make a request, contact: liisa@thegoodlifemom.com. We will respond within 30 days.
9. International Visitors (GDPR Notice)
If you are located in the EU or UK, you have additional rights under the GDPR, including the right to erasure, data portability, and the right to object to processing. We process your information to fulfill contracts or pursue legitimate business interests. Your data may be transferred outside of Europe to Canada and the United States.
10. Links to Other Websites
We are not responsible for the privacy practices of third-party websites linked on our Site. We encourage you to read their statements upon leaving our domain.
11. Policy Updates
We may update this policy to reflect changes in our practices or legal requirements. The updated version will always be posted with a new "Last Updated" date.
12. Contact
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
The Good Life Mom Coach Attn: Privacy Officer liisa@thegoodlifemom.com
https://www.thegoodlifemom.com
Alberta, Canada
